General Terms and Conditions of Sale

Before placing any orders via the www.calerishoes.com website, you must carefully read and accept the General Terms and Conditions of Sale set out below.

Article 1. The Company
The company Calzaturificio Liverpool S.r.l., having VAT number 01583770290, with registered office in Italy (hereinafter, “Calzaturificio Liverpool S.r.l.”) has created and manages the website www.calerishoes.com, through which it is authorised to sell its men’s footwear products (hereinafter, the “Products”) to Users visiting the website (hereinafter, “Users”).
For any and all complaints regarding Orders placed, purchases made and/or the Products purchased, Users may contact Customer Service by emailing:
customerservice@app-champlin.1bsp3xsz8s-8e60lpxlp6d7.p.temp-site.link.

Article 2. The Website
The website www.calerishoes.com (hereinafter, the “Site”) is an e-commerce website accessible via the Internet at www.calerishoes.com.
The Site is accessible from Italy by all Internet Users (hereinafter, “Internet Users”). In the context of these General Terms and Conditions of Sale (hereinafter, also the “GTCs”), the term “Parties” shall jointly refer to the Users and Calzaturificio Liverpool S.r.l. whilst the term “Party” shall refer to one of them severally. The term “Buyer” shall refer to all Users who have placed an Order for the purchase of Products with delivery exclusively within the Italian territory. The same rights and obligations set out in the GTCs for Users shall apply to the Buyer.
The sale of the Products through the Site is intended solely for the personal use of Users and not for the purposes of their professional activity.
Orders with a PO Box delivery address cannot be processed.
Users wishing to make a purchase through the Site, aware of their civil and criminal liability in the event of false declarations, declare having full legal capacity and being of legal age for the purposes of Italian law.
Any Order for the purchase of Products offered on the Site implies consultation and express acceptance of the GTCs, without such acceptance being conditioned by a handwritten signature of the User.
In accordance with Articles 1321, 1322, 1326 and 1335 of the Italian Civil Code, with Legislative Decree no. 21/2014 and Legislative Decree no. 185/99, implementing Directive 97/7/EC, and with Presidential Decree 513/97, the filling out and sending of the Order Form, referred to in the below Article 5 – Order Entry and Confirmation Procedures, constitutes for all legal purposes a Sales Contract between Calzaturificio Liverpool S.r.l and the User of the Site, giving rise to reciprocal rights and obligations governed by civil law, resulting from the online sale of the Products and from the relationships that the Parties establish on the Internet and exclusively through the Site.
The User may save and print out the GTCs, provided that no changes are made thereto.
The GTCs define all the steps necessary to place an Order, as described in Article 5 – Order Entry and Confirmation Procedures and ensure the execution of said Order between the Parties.
The applicable GTCs can be consulted at any time by clicking on the appropriate link.
Calzaturificio Liverpool S.r.l. may update the GTCs at any time.
The present GTCs shall apply to the exclusion of any other document.

Article 3. Products
The Products offered for sale by Calzaturificio Liverpool S.r.l. are those listed on the Site on the date of consultation of the same by Users, within the limits of stock availability.
The photographs illustrating the Products do not fall within the scope of the Contract. As such, Calzaturificio Liverpool S.r.l. cannot be held responsible for any errors and/or discrepancies.
Although we strive to ensure the faithful reproduction of the colours of the Products represented in the photos published on the Site compared to the original items, discrepancies cannot be excluded, in particular due to technical limitations in the computerised reproduction of colours. Consequently, Calzaturificio Liverpool S.r.l. cannot be held liable for errors and/or inaccuracies in the graphic and photographic reproduction of the Products on the Site.

Product Availability
The Products are offered within the limits of available stocks. In the event of the unavailability of one of the Products, the Buyer will be promptly notified.
The notification may be sent:
– After confirmation of the Order and before delivery by a Customer Service contact by email or telephone.
If the unavailability of a Product is disputed after the Order has been confirmed, the Buyer shall have the option of communicated by email their wish to cancel their Order by requesting a refund of the sums paid for the unavailable Product(s) within and no later than 30 (thirty) days from withdrawal of the monies or the replacement of the unavailable Product(s).
Calzaturificio Liverpool S.r.l. declines any responsibility in the event of Products that are out of stock or unavailable.
When the User of the Site places an Order, they are able to view all the Products that can be purchased online.
Retention of Ownership
The Products ordered remain the property of Calzaturificio Liverpool S.r.l. until full collection of the price by the latter and once the Products are delivered and physically received by the Buyer. Upon any payment issues, the Buyer undertakes to return the Products received to Calzaturificio Liverpool S.r.l. upon first request. In return, on the effective date of delivery, the risks (specifically related to loss, theft or damage) concerning the delivered Products shall be borne by the Buyer.

Article 4. Prices and Payments
Prices
Product prices are displayed in euro and are inclusive of VAT applicable on the date of the Order.
The price charged to the Buyer is the price stated on the Order Confirmation sent by email by Calzaturificio Liverpool S.r.l.
The established Price includes packaging costs, which are free of charge for the Users. However, shipping costs are not included and shall remain the responsibility of the Buyer, in addition to any costs for a delivery different from that normally guaranteed, except upon any promotions referring to free shipping.
Calzaturificio Liverpool S.r.l. reserves the right, which the User accepts, to modify the Prices published on the Site at any time. In any event, the Price of Products, subject to availability, will be charged on the basis of the rates indicated at the time of registration of the Order. The applicable rate will be that indicated on the Site, except in the case of errors in the Price of the Products, in which case Calzaturificio Liverpool S.r.l. will promptly inform the Buyer and give them the option of reconfirming their Order at the correct amount or else to cancel the Order. In the event of non-reconfirmation, the Order will be cancelled and the Buyer will be refunded the full amount paid.
Payments
All payments must be made immediately on the Internet. Unless the server is not available, Site Users may pay by bank transfer or with the following credit cards:
– American Express
– Mastercard
– Visa.

Site Users must enter:
– Card number,
– Expiry date,
– 3-digit (for Visa and Mastercard) or 4-digit (for American Express) security code on the back of the card.
In order to avoid and reduce the risk of unauthorised access, the card data will be encrypted. Upon receipt of the Order, Calzaturificio Liverpool S.r.l. will pre-authorise the credit card used to ensure sufficient funds to complete the transaction. The User’s card will be charged at the moment the Order leaves the warehouses of Calzaturificio Liverpool S.r.l.

In accordance with the legislation in force, any purchase made through the Site shall be subject to Value Added Tax (VAT), in accordance with the Italian legislation in force and with Chapter I of Title V of Directive 2006/112/EC of the Council of 28ᵗʰ November 2006 on the common system of Value Added Tax (VAT), whereby deliveries shall be deemed to take place in the Member State of the delivery address of the articles, the applicable VAT being that legally in force in each Member State of destination for the articles delivered in each Order.

Article 5. Order Entry and Confirmation Procedures
Navigation within the Site
Users can view and choose the various Products marketed by Calzaturificio Liverpool S.r.l. at the address www.calerishoes.com. Users can browse the various pages of the Site free of charge, without any obligation to purchase.
Orders can only be accepted and handled by Calzaturificio Liverpool S.r.l. if the delivery and billing address is located in Italy.
Order Entry
If a User wishes to place a Purchase Order, they will have to choose the Products of interest by clicking on the “Add to Cart” button.
Each new Product added to their cart will be indicated by means of a specific window.
At any time, Site Users may:
– view a summary of the selected Products or change their Order by clicking on the “Shopping Cart” button at the top right of each page;
– continue selecting Products by clicking on “Continue Shopping”;
– complete the selection of Products and place the Order by clicking on “Buy Now”.
To order the selected Products, Users will have to click on the “Shopping Cart” button.
A summary of their Order will appear on the screen. If the list that appears corresponds to the desired Products, Users must validate their choice by clicking on the “Buy Now” button.
The User must identify themselves by entering their email and password if already registered on the Site or else by registering or placing their Order without registering on the Site. The User is aware and accepts that the insertion of their username constitutes proof of their identity and their consent.
In the event of a new registration, the User undertakes to complete in good faith the registration form made available to them and acknowledges that the data communicated and registered on the information sites of Calzaturificio Liverpool S.r.l. is accurate and valid as proof of identity.
To complete the Order, the User must absolutely proceed with all the steps listed in this paragraph.
The User, by using and/or placing Orders through this Site, agrees to make use of the Site only for valid consultation or to place Orders and not to place false or fraudulent Orders which will thus be subject to cancellation by Calzaturificio Liverpool S.r.l.
Definitive Order Confirmation
The User must click on the box “I Accept the General Terms and Conditions of Sale” before being able to proceed to the choice of payment method.
Users are invited to enter their credit card details or to make payment by bank transfer.
Orders are only validated if the chosen payment method is successful.
Calzaturificio Liverpool S.r.l. reserves the right to accept the Order at its sole discretion. Acceptance shall be deemed tacit, unless otherwise communicated to the User by any means.

Order Confirmation
Once the Buyer has validated their Order and made arrangements for the relevant payment, they shall receive an email containing the Order data (hereinafter, the “Order Confirmation”). The aforesaid confirmation shall include all constituent elements of the Contract between the Parties, including the requested Products, payment provisions and delivery terms pursuant to Article 1 of these GTCs. In any event, it is advisable to keep a copy (electronic or hard copy) of the information concerning the Order.
The data recorded and collected on the Site constitutes full proof of all transactions concluded between the Buyer and Calzaturificio Liverpool S.r.l. In the event of a dispute between Calzaturificio Liverpool S.r.l. and the Buyer regarding a transaction performed on the Site, the data recorded by Calzaturificio Liverpool S.r.l. shall constitute full proof of the contents and the transaction.

Article 6. Delivery
Delivery Terms and Times
Orders are dispatched within the period indicated in the Order Confirmation and, in any event, at the latest within thirty (30) working days from the day following receipt of the Order Confirmation email.
The Products ordered by a Buyer will be delivered to the address declared on the Order Form. In the event of the Buyer’s absence, the ordered Products will be sent to the warehouse chosen by Calzaturificio Liverpool S.r.l. and a notice will be left for the Buyer stating the location of the ordered Products and how a new delivery can be arranged.
If delivery cannot take place for reasons not attributable to Calzaturificio Liverpool S.r.l. after 15 days from the date on which the Order is available for delivery, the Contract shall be deemed terminated and the Buyer shall be promptly refunded all sums paid, including delivery costs (excluding any additional costs arising from the choice of a delivery method other than the ordinary method and excluding additional transport costs arising from termination of the Contract) and, in any event, within 14 days from the date of termination of the Contract.
It is specified that deliveries shall not be made on Saturdays, Sundays or public holidays and that delivery shall be deemed to have been made upon acquisition by the Buyer or a third party indicated by the Buyer of the material availability of the Products, which shall be proven by signing the Order Receipt document at the agreed shipping address.
Delivery Issues
If delivery is delayed, the Buyer shall inform Calzaturificio Liverpool S.r.l. Customer Service as soon as possible by sending an email to customerservice@app-champlin.1bsp3xsz8s-8e60lpxlp6d7.p.temp-site.link or communicating via the contact details in Article 1 of these GTCs.
Calzaturificio Liverpool S.r.l. will undertake to contact the transport company for verification. The duration of the verification is not foreseeable.
In the event of non-compliance with the delivery deadline or any approved deadline, the Buyer shall have the right to terminate this agreement pursuant to Article 61 of Legislative Decree no. 21/2014, with the consequent reimbursement of all sums spent, it being understood that Calzaturificio Liverpool S.r.l. shall inform the Buyer in advance of the delay in order to ascertain the latter’s willingness to accept the delay and postpone the delivery.
It should also be noted that the risks of transport are borne by the Buyer, along with those relating to the loss of or damage to the Products, from the moment the Buyer acquires physical possession of them.
Following receipt of the Ordered Products, the Buyer is required to check that the Products correspond to those ordered. In order to verify any anomalies that may be found (missing or damaged Products, damaged packaging, tears, etcetera), the User may withdraw the Products subject to verification and, in the event of a positive verification of such facts, the same must be indicated within 24 hours by the Buyer on the form sent with the Order and must be communicated to Calzaturificio Liverpool S.r.l’s Customer Service by sending an email to customerservice@app-champlin.1bsp3xsz8s-8e60lpxlp6d7.p.temp-site.link or by contacting Calzaturificio Liverpool S.r.l. through the contact details set out in Article 1 of these GTCs, specifying the Product in which anomalies were found. All claims not reported or sent more than 24 hours after delivery of the Products will be refused and Calzaturificio Liverpool S.r.l. will not accept responsibility.
Calzaturificio Liverpool S.r.l. shall not be held responsible in the event of loss, sending to a wrong address or delayed delivery of a Product, insofar as the risks related to the transport chosen by the Buyer are borne by the same.
It is mandatory to provide personal data related to the delivery, being necessary for processing and shipping the Orders, as well as to prepare the invoices. Such personal data is strictly confidential. Failure to provide the required personal information shall render it impossible to process the Order.

Article 7. Right of Withdrawal and Return of Goods
In full compliance with the provisions of Article 49(1)(h) of Legislative Decree no. 21/2014, the Buyer shall have a period of 14 (fourteen) working days to return the Products at their own expense if the Products do not satisfy them and must safeguard the Products until that time. Said term shall run from the day of delivery of the Order. Calzaturificio Liverpool S.r.l. may provide the Buyer with the information referred to in the aforementioned Article 49 within 12 (twelve) months from the ascertained breach, whereas the Right of Withdrawal shall end 14 (fourteen) days from the day on which the Buyer has received such information. In the event of the purchase of more than one Product, delivered at different times, the above term shall run from the receipt of the last Product covered by the Purchase Order. The withdrawal period begins on the day of receipt of the Order and ends 14 (fourteen) working days after receipt of the Order by the Buyer. In the event of withdrawal, the Buyer shall only be refunded the price of the returned Products and be charged €7.00 (seven/00 euro). The Right of Withdrawal can only be exercised by the Buyer and not by third parties.
The Products must be returned, together with the receipt, to Calzaturificio Liverpool S.r.l.
In the event that the Buyer claims that Calzaturificio Liverpool S.r.l. has not recognised the Right of Withdrawal due to failure to receive the withdrawal notice, the burden of proof shall fall to the Buyer to demonstrate their compliance with the terms.
Exclusions of the Right of Withdrawal
In accordance with Article 59 of Legislative Decree 21/ 2014, the Right of Withdrawal set out in this Article is excluded in respect of:
Withdrawal expressly expressed by the Buyer;
Purchases of Products combined with others for special occasions.
Products that do not satisfy the Buyer
If a Buyer exercises the Right of Withdrawal, the Product(s) must be returned in their original form and packaging, complete and accompanied by the courier’s delivery note. The Buyer shall bear the shipping costs for the return of the Products in the amount of €7.00 (seven/00 euro), except for non-conforming Products.
Calzaturificio Liverpool S.r.l. will not accept the return of Products charged to the recipient.
The Buyer assumes all reasonable risks associated with the return of the Products.
If the above circumstances are met, Calzaturificio Liverpool S.r.l. shall reimburse the Buyer within a maximum of 14 (fourteen) working days from the day on which it is informed of the consumer’s decision to withdraw, for an amount corresponding to the Products purchased.
The Buyer shall only be liable for any decrease in the value of the goods resulting from handling, other than that necessary to establish the nature, characteristics and functioning of the Products.
Calzaturificio Liverpool S.r.l. shall execute the refund using the same means of payment used by the Buyer for the initial transaction.
Calzaturificio Liverpool S.r.l. shall not be obliged to reimburse additional costs where the Buyer has expressly chosen a type of delivery other than the least expensive form offered by Calzaturificio Liverpool S.r.l.
No reimbursement will be made: (a) if the Product has been used beyond simply being opened; (b) for Products that are not in the same condition as when they were delivered and/or have been damaged and/or are not intact and in a normal state of preservation and/or do not have an identification tag.
Calzaturificio Liverpool S.r.l, within the term of 14 (fourteen) working days, may withhold the refund until the Buyer has received the goods or has proved that the goods have been shipped.
Non-Conforming Products
Non-conforming Products are understood to be those Products sent by mistake by Calzaturificio Liverpool S.r.l. or which present defects or faults.
In the event that the Buyer considers that at the time of delivery the Product does not conform to the Contract, the Buyer must contact Calzaturificio Liverpool S.r.l. within 24 hours of receipt of the goods, via the email customerservice@app-champlin.1bsp3xsz8s-8e60lpxlp6d7.p.temp-site.link, indicating the Product details and return the same to: Calzaturificio Liverpool S.r.l. within 14 (fourteen) working days from the date of receipt of the Product, in its original packaging. Calzaturificio Liverpool S.r.l. will examine the returned Product and inform the Buyer via email whether it will proceed with the refund. The refund for the item will in any case be made within 14 days from the date of sending an email confirming to the User that it will proceed with the refund of the unsuitable item. The direct costs of returning the goods shall be borne by the Buyer, whereas the amount paid for Products returned due to damage or defect, if ascertained by Calzaturificio Liverpool S.r.l., shall be refunded in full, including the delivery costs incurred for their return.

Article 8. Legal Warranty

The Legal Guarantee of Conformity is governed by Articles 128 et seq. of the Italian Consumer Code in favour of consumers who purchase Products for personal use (ergo, for purposes unrelated to their professional or entrepreneurial activity) that present defects in conformity. Defects in conformity, subject to the Legal Guarantee of Conformity, exists if the purchased Product is defective or does not permit the use for which goods of the same type are normally used, or is a Product that does not in any case conform to the description made by the Seller.
The Legal Guarantee of Conformity does not cover Product defects arising from normal wear and tear, abnormal or improper use, accidental events (such as falling) and in any case maliciously caused to the Product itself, nor does it cover defects resulting from repairs carried out in a manner or by repairers not duly authorised.
In the presence of a conformity defect existing at the time of delivery of the goods:
Primarily, the Buyer shall have the right to have the conformity of the goods restored free of charge by repair or replacement. The Buyer, at their choosing, may ask Calzaturificio Liverpool S.r.l. to repair the goods or to replace them, unless the remedy requested is objectively impossible or excessively expensive compared to the alternative. Repairs or replacements must be made within a reasonable time after the request.
Secondarily (where the first two remedies are impossible, excessively burdensome, inconvenient or have not been realised within a reasonable period of time), the Buyer may request, at their choosing, an appropriate reduction in price, which must take into account the use that has been made of the Product, or else termination of the Contract.
Any conventional warranties, additional to the Legal Guarantee of Conformity, provided by the manufacturer or retailer do not replace or limit the rights arising from the Legal Guarantee of Conformity.
The Legal Guarantee of Conformity covers conformity defects that have become apparent within the term of 2 (two) years from delivery of the purchased Product, provided that such defects are reported by the consumer within 2 (two) months from the date on which they were discovered and provided that the Buyer has proof of purchase (tax receipt or invoice) with explicit reference to the Product.

Article 9. Force Majeure
Neither party shall be liable for total or partial non-execution or delay in the performance of their obligations under this agreement caused by an event that cannot be prevented (hereinafter, “Force Majeure”).
Events of Force Majeure may include but are not limited to wars, riots, insurrections, serious Internet security disturbances, technical failures, unauthorised access to and/or intrusion into the website servers, strikes of any form or telematic or telephone failures.
If a Party assumes that an event of Force Majeure has occurred, it shall inform the other Party within 5 (five) working days of the occurrence or risk of the occurrence of such an event.
The Parties agree to liaise in order to jointly determine the terms and conditions for the completion of Orders during the presence of an event of Force Majeure.
After 1 (one) month of interruption due to an event of Force Majeure, Calzaturificio Liverpool S.r.l. may choose to cancel the Orders and reimburse the Buyer where due.

Article 10. Personal Data Protection
Inclusion of personal information collected in the context of distance selling is compulsory, since this information is necessary for the processing and delivery of Orders, as well as for issuing invoices. Such information is strictly confidential. Failure to supply such details shall result in the automatic rejection of the Order.
In accordance with Law no. 78-17 dated 6ᵗʰ January 1978 relating to information technology, files and freedoms, the processing of personal information collected on the Site has been the subject of a declaration at the National Commission on Informatics and Liberty. The User has the right of access, modification, rectification and erasure of data concerning them. To exercise this right, the User must send an email to the address: customerservice@app-champlin.1bsp3xsz8s-8e60lpxlp6d7.p.temp-site.link.
The Buyer can then make informed choices about the personal information they have provided via the Site.

Article 11. Partial Invalidity
If one or more of the clauses of the GTCs is held to be invalid or declared invalid by law, regulation or by virtue of a final legal ruling, all other clauses shall remain in full force and effect.

Article 12. Integral Contract
These GTCs and the entire summary sent to the Buyer form an integral part of the contractual relationship between the Parties.
In the event of any discrepancy between these documents, the GTCs shall prevail.

Article 13. Applicable Law and Jurisdiction
The Italian law shall apply to the GTCs and to the contractual relationship between Calzaturificio Liverpool S.r.l. and the Buyer. For any dispute that may arise regarding the interpretation and/or execution of this Contract, the Court of Rovigo shall have exclusive jurisdiction.

Article 14. Modifications to this Policy
Bearing in mind that Calzaturificio Liverpool S.r.l. does not in any case carry out any processing operations other than those expressly authorised and/or requested by each User, the present Policy may be subject to modifications in order to comply with new legal provisions or with the changed data processing policies of Calzaturificio Liverpool S.r.l. Any updated version of this Privacy Policy will be made available on the Site in the dedicated section. Calzaturificio Liverpool S.r.l. therefore invites all Users to periodically consult the Site in order to be always informed of the latest version uploaded.